1. Eligibility for Refund

• Refunds may be issued in the following cases:
  • If a service is canceled within 24 hours of purchase and no work has been initiated.
  • If there are extenuating circumstances that prevent us from delivering the agreed-upon services.

2. Requesting a Refund

• To request a refund, please contact our customer support team at godigital@webfeat.co within the specified timeframe.
• Provide detailed information about your purchase and the reason for requesting a refund.

3. Refund Process

• Once your refund request is received and approved, we will initiate the refund process.
• Refunds will be processed using the original method of payment within 7 business days.

4. Non-Refundable Items

• Certain services or products may not be eligible for refunds, including:
  • Digital downloads or software licenses.
  • Services that have already been rendered or partially completed.

5. Dispute Resolution

• If you are dissatisfied with our decision regarding your refund request, you may escalate the matter to our management team for further review.

6. Changes to Refund Policy

• We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

7. Contact Us

• If you have any questions or concerns about our refund policy, please don’t hesitate to contact us @ godigital@webfeat.co

By using our website and services, you acknowledge that you have read and agree to our refund policy. If you do not agree with any part of this policy, please refrain from using our services.